Cookie Policy
Effective Date: January 1, 2023
Last Updated: July 13, 2025
This Cookie Policy explains how Hello Electric, Inc. (“Hello Electric”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website or use our web application.
We use cookies to enhance your experience, analyze usage, and support essential functionality. Some cookies are required for our site to function properly, while others are optional and require your consent.
What Are Cookies?
Cookies are small text files stored in your browser when you visit a website. They help the site remember information about your visit, such as preferences, login status, and usage patterns.
Cookies may be:
- Session cookies: deleted when you close your browser
- Persistent cookies: remain until manually deleted or expire
- First-party cookies: set by our website
- Third-party cookies: set by external services we use
How We Use Cookies
We categorize cookies into the following types:
1. Essential Cookies
These cookies are required for the site to function and cannot be disabled. They do not store personal data.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
session_id |
Maintains logged-in session | Session | First-party |
csrf_token |
Protects against CSRF attacks | Session | First-party |
cookie_consent |
Stores your cookie preferences | 6 months | First-party |
2. Personalization Cookies
These cookies remember choices you make to personalize your experience, such as theme, language, or UI preferences. These cookies are optional and only set if you opt in or explicitly choose a preference.
We currently do not use any of these. If this changes, we will update this policy and request your consent before enabling them.
3. Analytics Cookies
These cookies help us understand how users interact with our site. We use Google Analytics, and cookies are only set if you give explicit consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_ga |
Distinguishes users for analytics | 2 years | Third-party |
_ga_<container> |
Persists session state | 2 years | Third-party |
Analytics cookies are disabled by default and only activated after you opt in via our cookie banner or preferences page.
4. Marketing Cookies (Future Use)
We do not currently use marketing cookies. If this changes, we will update this policy and request your consent before enabling them.
Managing Your Cookie Preferences
You can manage or change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page. This will open our cookie preferences panel where you can customize your consent choices.
You can also control cookies directly through your browser:
- Block all cookies
- Delete cookies when the browser closes
- Clear existing cookies
Note: Disabling certain cookies may affect site functionality, especially login and security-related features.
Do Not Track & Global Privacy Control (GPC)
We respect browser-based privacy signals such as Global Privacy Control (GPC) where applicable. If your browser sends a GPC signal, we treat it as a request to opt out of non-essential cookies under CPRA.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable law. Material changes will be communicated via our site or email, as appropriate.
Contact Us
If you have questions about this Cookie Policy, contact us at:
Hello Electric, Inc.
Email: legal@helloelectric.ai